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Pinch AI
AI-powered post-purchase platform helping retailers mitigate return abuse and fraud while rewarding loyal customers through adaptive policies and real-time buyer scoring.
- Headquarters
- San Jose, CA
- Founded
- 2023
- Employees
- 1-10
- Funding
- Seed, $5M
- Last researched
- Jul 21, 2026
Products
- Pinch AI CopilotPrimary
An AI-powered support tool that equips teams with a Customer 360 view to efficiently manage false claims, refund processes, and customer interactions.
Workflow & AutomationAi agent - Pinch Platform
An AI-driven post-purchase platform that evaluates buyer intent, prevents return fraud and reseller abuse, and automates adaptive return policies.
Fraud PreventionAi agent5 of 6 capability facts
Capability coverage· 5 of 6 facts across 3 controls across 2 products
- Eligibility Determination2 of 2
- Fraud Prevention2 of 2
- Risk Scoring & Segmentation1 of 2