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Regal
Regal provides an AI-powered contact center platform that combines autonomous AI agents for voice, SMS, and chat with a unified desktop for human agents to improve customer lifetime value.
- Headquarters
- New York, NY
- Founded
- 2020
- Employees
- 51-200
- Funding
- Series A, $83M total raised ($40M most recent round)
- Last researched
- Jul 21, 2026
Products
- Regal PlatformPrimary
The core AI platform that integrates autonomous agents with human workflows and legacy contact center stacks.
Data EnrichmentTool - AI Phone Agents
Autonomous voice agents designed for enterprise contact centers to handle complex workflows like lead qualification and appointment scheduling.
Workflow & AutomationAi agent2 of 6 capability facts - AI SMS and Chat Agents
AI-driven agents for SMS and chat channels to engage customers through automated, text-based workflows.
Workflow & AutomationAi agent1 of 3 capability facts - Unified Agent Desktop and Sales Dialer
A comprehensive interface for human agents that includes sales dialing capabilities and integrates with the AI automation layers.
Workflow & AutomationTool1 of 3 capability facts
Capability coverage· 2 of 6 facts across 2 controls across 4 products
- Automated Channel Delivery1 of 3
- Outreach & Right-Party Contact1 of 3