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Symend
Symend is a behavioral science-based digital engagement platform that uses AI to transform the debt recovery process for telecommunications, financial services, and utility providers.
- Headquarters
- Calgary, Alberta
- Founded
- 2016
- Employees
- 201-500
- Funding
- Series C, $150M
- Last researched
- Jul 21, 2026
Products
- SymendPreventPrimary
A proactive solution that identifies and engages customers early in the lifecycle to prevent them from falling into delinquency.
Fraud PreventionTool1 of 2 capability facts - Symend Digital Engagement PlatformBase
A behavioral science-based platform that automates and personalizes digital engagement journeys to increase recovery rates and reduce churn.
Risk ManagementTool3 of 9 capability facts - SymendConverse
A conversational AI solution designed for collections that uses behavioral science to handle customer interactions autonomously.
Workflow & AutomationAi agent1 of 3 capability facts - SymendCure
A solution focused on curing established delinquencies using behavioral archetypes to drive recovery outcomes.
CollectionsTool1 of 3 capability facts
Capability coverage· 5 of 14 facts across 5 controls across 4 products
- Fraud Prevention1 of 2
- Risk Scoring & Segmentation1 of 2
- Automated Channel Delivery1 of 3
- Repayment & Resolution1 of 3
- Consumer Communications Compliance1 of 4