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Trace (Tracetec) provides AI voice and chat agents for financial institutions to automate end-to-end customer service tasks like fraud claims, card replacements, and transaction tracking.
- Headquarters
- San Francisco, CA
- Founded
- 2023
- Employees
- 1-10
- Funding
- Y Combinator
- Last researched
- Jul 21, 2026
Products
- Trace AI AgentsBasePrimary
Autonomous AI agents that integrate with internal financial systems to execute tasks like transaction tracking, card applications, and fraud resolution.
Fraud PreventionAi agent3 of 6 capability facts - Trace AI Phone Agent
Low-latency voice AI agents optimized for financial support tasks like card management and identity verification.
Workflow & AutomationAi agent2 of 3 capability facts
Capability coverage· 5 of 9 facts across 4 controls across 2 products
- Automated Channel Delivery2 of 3
- Fraud Prevention1 of 2
- Ongoing Identity Assurance1 of 2
- Transaction Monitoring1 of 2
